Questions about your order? Email us at waverlycommunications@gmail.com 

REFUND POLICY

All sales are final. 

We do not offer exchanges. 

DELIVERY POLICY

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

Delivery of physical items will be via backpack to your child in school, unless otherwise stated. 

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

RETURN POLICY

We do not accept returns. All sales are final. 

We do not offer exchanges. 

CANCELLATION POLICY

Event reservations can be canceled, however no refund will be offered.